EXCELLENCE IN Supply Chain Quality: Techniques and Applications
Course Description
This course is designed to provide students with a comprehensive understanding of supply chain quality management principles and their practical applications in various industries. Participants will explore techniques for assessing, monitoring, and improving quality throughout the supply chain, with a focus on enhancing customer satisfaction, minimizing defects, and optimizing processes. Through case studies, simulations, and hands-on exercises, students will develop the knowledge and skills necessary to implement quality management strategies effectively and drive continuous improvement in supply chain operations.
Target audience
These will be procurement and supply chain management practitioners with decision-making roles in the supply chain process
Learning Outcomes
Participants will be able to:
- Understand the importance of quality management in supply chain operations and its impact on organizational performance.
- Explore key concepts and principles of supply chain quality management, including Total Quality Management (TQM), Lean Six Sigma, and quality standards.
- Learn techniques for identifying, measuring, and analyzing quality-related issues across the supply chain.
- Gain insights into the role of technology and data analytics in enhancing supply chain quality and performance.
- Develop skills in implementing quality improvement initiatives, such as process optimization, supplier quality management, and continuous improvement programs.
- Examine best practices and real-world examples of successful quality management applications in different industries and supply chain contexts.
Duration of Course
The course will take two days
Course Content/Syllabus/Topics:
Module 1: Introduction to Supply Chain Quality Management
- Importance of quality management in supply chain operations
- Evolution of quality management principles and methodologies
- Overview of quality standards and certifications in supply chain management
Module 2: Total Quality Management (TQM) Principles
- Principles and philosophy of Total Quality Management (TQM)
- TQM tools and techniques for process improvement and waste reduction
- Case studies of TQM implementation in supply chain environments
Module 3: Lean Six Sigma in Supply Chain Quality
- Fundamentals of Lean Six Sigma methodology
- DMAIC (Define, Measure, Analyze, Improve, Control) process for problem-solving
- Application of Lean Six Sigma tools in supply chain quality improvement projects
Module 4: Quality Assurance and Control Techniques
- Statistical process control (SPC) methods for monitoring and controlling quality
- Failure mode and effects analysis (FMEA) for risk management
- Quality audits and inspections in supply chain operations
Module 5: Supplier Quality Management
- Importance of supplier quality in ensuring overall supply chain performance
- Supplier selection, evaluation, and performance measurement criteria
- Strategies for collaborating with suppliers to improve quality and reliability
Module 6: Technology and Data-driven Quality Management
- Role of technology, automation, and data analytics in supply chain quality management
- Quality management systems (QMS) and enterprise resource planning (ERP) integration
- Real-time quality monitoring and predictive analytics applications
Module 7: Continuous Improvement and Kaizen
- Principles of continuous improvement and Kaizen philosophy
- Kaizen events and practices for driving incremental improvements
- Creating a culture of continuous improvement in supply chain organizations
Module 8: Case Studies and Best Practices
- Analysis of real-world examples of supply chain quality management success stories
- Lessons learned and best practices from leading organizations in different industries
- Guest lectures and industry insights on emerging trends and future directions in supply chain quality
Training methodology
The course will be handled through online/ webinar based.
Course Costing
$120
Course Dates
22-23 May 2024
01-02 October 2024
11-13 December 2024