BUILDING EFFICIENT SUPPLIER RELATIONSHIP MANAGEMENT

Course Description

The importance of supplier relationship management (SRM) cannot be overstated as it is becoming increasingly clear that maintaining good relationships with suppliers is recognised as a critical factor in sustaining a competitive advantage. Businesses largely rely on their suppliers to reduce costs, enhance quality and develop innovations faster than their competitors’ suppliers can. This can be achieved through buildings efficient relationship management – networks of suppliers that learn, improve and grow.

This 2-day course provides procurement staff with a sound understanding of SRM and the key strategic role it plays for any business. The course also provides an insight into the growing importance of supplier relationships, the nature of buyer–supplier relationships and how to develop a successful SRM strategy.

The course will equip participants with the skills necessary to identify strategic suppliers for their businesses, and to determine how to select the appropriate suppliers so as to get the most out of its suppliers.

Target Audience

This course is designed for procurement and supply professionals looking to build and maintain positive relationships with suppliers. These include:

• Chief procurement officers
• Supply Chain executives
• Purchasing officers
• C-level executives
• Non-procurement managers who need to understand how to save money and grease operations by better managing supplier relationships

Duration of Course

• 2 Days

What delegates will learn?

By the end of this course, delegates will learn how to:

• Identify the suppliers that will provide to reduce costs, enhance quality and develop innovations faster than their competitors’ suppliers can
• Manage supplier relationships to suppliers to reduce costs, enhance quality and develop innovations
• Tap into opportunities by working more strategically with the key suppliers so as to achieve a sustainable competitive advantage
• Apply a strategic partnership and alliance approaches to maximise the benefits for both the buyer and seller