skip to Main Content

Strategic Contract Management & Service Level Agreements

Register Now Request Invoice

AISCR FLAGSHIP EXECUTIVE MASTERCLASS

November 17–18, 2026 | 2 Days | Live Online

PROGRAM OVERVIEW

Contracts shape performance expectations, allocate risk, protect financial value, and structure accountability, making them central governance instruments in supply chains and service delivery systems. Yet across sectors, contracts are often poorly monitored, SLAs lack enforceable KPIs, risk allocation is unclear, and oversight is fragmented. The result is financial leakage, service failure, litigation exposure, reputational risk, and weakened stakeholder trust. In complex procurement and outsourced environments, contract management is strategic governance, not administration. This masterclass equips leaders to design measurable SLAs, embed structured oversight, and institutionalize performance monitoring systems that protect value and strengthen accountability.

Purpose of Masterclass

To develop executive-level capability in strategic contract governance, SLA architecture, risk allocation, and performance oversight across public and private sector supply chains.

Learning Outcomes

Participants will be able to:

  1. Design measurable and enforceable Service Level Agreements
  2. Structure risk allocation aligned with commercial objectives
  3. Develop contract governance and oversight systems
  4. Identify and mitigate contract-related financial and operational risks
  5. Implement structured vendor performance review cycles
  6. Align legal, procurement, and operational functions in contract execution
  7. Develop a 12-month contract management improvement roadmap

Target Audience

Ideal Participant Profile

Designed for senior professionals responsible for contract governance, supplier oversight, and service performance, including:

  • Procurement and contract management leaders
  • Legal and compliance executives
  • Operations and service delivery directors
  • Public sector procurement officials
  • Vendor relationship managers
  • Audit and governance professionals

Benefits & Deliverables

Executive Deliverables

Participants receive:

  • SLA Design Toolkit
  • Contract Risk Matrix Template
  • Governance & Oversight Framework
  • Vendor Performance Scorecard
  • Contract Performance Monitoring Dashboard
  • 12-Month Contract Governance Roadmap

Certification

AISCR Executive Certificate in Strategic Contract Management

(Digital verification | CPD-ready)

Delivery Method

  • Executive briefings grounded in governance and financial protection
  • Case analysis (public infrastructure, outsourced services, large vendor contracts)
  • SLA design workshops
  • Risk allocation simulations
  • Peer benchmarking discussions
  • Structured action planning

Fee

Early Bird RegistrationStandardLate Registration
Categories(21 days before event)Until 5 days before event)Less than 5 days to event)
Non-AISCR Mebers$199$249$299
AISCR Members$179$199$249

Course Registration

Click Here

Earn your Credential with AISCR

Established in 2019, as the African Institute for Supply Chain Research (AISCR), now as Advanced Institute for Supply Chain Research (AISCR), we advance supply chain systems through research, education, and practice that drive inclusive and sustainable development.

about

QUICK LINKS

CONNECT WITH US

OFFICE LOCATIONS

We have offices located in:

Back To Top